I teach clever people tools of digital transformation. It’s actually a two-way process because I learn from those students. For example, I’ve refined one of my workflows after reading Agata Krawiecka’s sales workflow.
Agata has a sequence of essential processes. It’s a structured set of steps designed to guide a customer through the sales funnel in the most efficient manner possible. In her experience, she has improved conversion rates, shortened the sales cycle, and increased total revenue from sales.
I plan to listen to Agata [unpack her sales workflow process])tusmm.sharepoint.com/sites/23-…), explaining the friction points she has encountered along the way.
